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ATOM Motorhomes
Unit 32, Redcliff Road,
Melton Enterprise Centre,
Melton, Hull, HU14 3RS
Phone: 01482 757961
Email: customercare@atommotorhomes.com
You can continue to maintain and service your campervan through suitably qualified service providers after the warranty period ends.
ATOM will remain available to help with vehicle information, replacement parts and technical guidance, subject to availability and the support services offered at that time.
Roadside assistance is included through the Volkswagen base vehicle package and for 2 years VW warranty and 3 years roadside assistance.
Individual appliances and installed components may be covered by warranties provided by their respective manufacturers.
If you experience a problem, contact ATOM first. We will help you identify the component and explain the correct warranty process.
The appropriate repair route will depend on the nature of the issue.
Volkswagen base vehicle concerns will need to be handled by an authorised Volkswagen service centre. Conversion, habitation or equipment concerns will be directed through the ATOM support process.
Contact us and we will direct you to the nearest repair centre.
Contact the ATOM customer support team in the first instance.
We will help identify whether the issue relates to the base vehicle, the campervan conversion or an individual component, and explain the correct next step.
Call: ATOM Team: 01482 757961
Email: customercare@atommotorhomes.com
The warranty is intended to protect you against qualifying manufacturing defects during the applicable warranty period.
The exact cover will depend on whether the issue relates to the Volkswagen base vehicle, the campervan conversion or an individual appliance or component.
Your warranty documentation will explain what is covered, any exclusions and how to make a claim.
Yes. Your ATOM will be supplied with warranty protection covering the base vehicle and the campervan conversion.
The different parts of the vehicle may be covered by separate warranties, each with its own duration, terms and conditions.